Frequently Asked Questions

Frequently Asked Questions

Vacuum Lifters & Cranes
Your Questions Answered

Whether you’re considering your first vacuum lifting system or upgrading your current setup, we’ve compiled answers to the most common questions our customers ask. If you don’t see your question here, feel free to contact us.

Vacuum Lifters & Cranes
Your Questions Answered

Whether you’re considering your first vacuum lifting system or upgrading your current setup, we’ve compiled answers to the most common questions our customers ask. If you don’t see your question here, feel free to contact us.

General Vacuum Lifting FAQs

What is a vacuum lifter?
A vacuum lifter uses suction pads and vacuum pressure to safely lift and move heavy or awkward loads like sheets, cartons, drums, or bags without the need for manual lifting.

What types of vacuum lifters are available?
We supply two main types:

  • Vacuum Tube Lifters – ideal for repetitive lifting of boxes, sacks, drums, etc.
  • Vacuum Sheet Lifters – designed for flat, non-porous items like metal sheets, glass, timber, or laminate panels.

What are the main benefits of using a vacuum lifter?

  • Reduces manual handling injuries
  • Increases efficiency and speed
  • Lowers fatigue and staff turnover
  • Improves load positioning and consistency

What industries use vacuum lifters?
Manufacturing, warehousing, joinery, logistics, construction, glass and metal processing, and food production, anywhere materials need to be lifted safely.

Can vacuum lifters be used with porous materials?
Vacuum tube lifters can handle some porous materials (e.g., cardboard), while vacuum sheet lifters typically require non-porous surfaces for secure suction.

Equipment and Operation

How are vacuum lifters powered?
Most systems run on electric three phase vacuum pumps. Some options also use compressed air for certain applications.

How much weight can a vacuum lifter handle?
Capacities vary by model, common ranges include:

  • Tube lifters: up to 250 kg
  • Sheet lifters: up to 2,000+ kg

Is training required to operate a vacuum lifter?
Yes, but training is simple and fast. Most users are competent after a short demonstration. We provide basic training during installation and follow-up training if required.

What maintenance is required?
Vacuum lifters are low maintenance. Key tasks include:

  • Checking suction pads and seals
  • Ensuring filters and vacuum pumps are clean
  • Inspecting hoses for wear

What happens in the event of a power failure?
Our lifters are equipped with safety features that retain vacuum for a short period, allowing safe lowering. Some include audible alarms or check valves for added security.

Cranes & Mounting Options

What type of crane do I need for a vacuum lifter?
Common options include:

  • Jib Cranes – ideal for workstations and small areas
  • Gantry Cranes – used for wider or multi-bay coverage
  • Bridge Cranes / Rail Systems – suited for large factories or production lines

Can you supply the crane system as well?
Yes. We offer complete systems including the vacuum lifter, crane structure, and installation.

What is the maximum reach of a jib or gantry crane?
This depends on your space and lifting needs. We design and customise the span and height to suit your site.

Can your equipment be installed on mezzanine floors or low ceiling areas?
Yes. We offer compact and custom systems including low-profile lifters and cranes for restricted height applications.

Pricing & Finance

How much does a vacuum lifting system cost?
Pricing depends on load type, capacity, crane style, and installation. Give us a call to provide a tailored quote.

Do you offer finance?
Yes. We offer flexible finance options to help you get the right equipment now while spreading the cost over time. Learn more about finance →

Is installation included in the price?
Installation is quoted separately and depends on site location and crane structure. We’ll include this in your formal quote.

Safety & Compliance

Are vacuum lifters safe to use?
Yes. All our lifters include safety mechanisms such as vacuum monitoring, alarms, and secure grip controls. When used correctly, they greatly reduce risk compared to manual lifting.

Do your products comply with Australian standards?
Absolutely. Our systems are built to meet or exceed Australian safety and handling standards. Documentation and compliance certificates can be provided on request.

Is a risk assessment required before using a vacuum lifter?
Yes, and we can assist with providing documentation to help you complete one for your workplace.

Delivery, Installation & Support

Where do you deliver to?
We deliver Australia-wide and can organise freight to metro or regional locations.

Do you install the system on-site?
Yes. Our team can handle full installation, setup, and training across Australia.

What kind of support do you offer after installation?
We provide ongoing support including troubleshooting, spare parts, and over-the-phone technical help. Service contracts are also available.

General Vacuum Lifting FAQs

What is a vacuum lifter?
A vacuum lifter uses suction pads and vacuum pressure to safely lift and move heavy or awkward loads like sheets, cartons, drums, or bags without the need for manual lifting.

What types of vacuum lifters are available?
We supply two main types:

  • Vacuum Tube Lifters – ideal for repetitive lifting of boxes, sacks, drums, etc.
  • Vacuum Sheet Lifters – designed for flat, non-porous items like metal sheets, glass, timber, or laminate panels.

What are the main benefits of using a vacuum lifter?

  • Reduces manual handling injuries
  • Increases efficiency and speed
  • Lowers fatigue and staff turnover
  • Improves load positioning and consistency

What industries use vacuum lifters?
Manufacturing, warehousing, joinery, logistics, construction, glass and metal processing, and food production, anywhere materials need to be lifted safely.

Can vacuum lifters be used with porous materials?
Vacuum tube lifters can handle some porous materials (e.g., cardboard), while vacuum sheet lifters typically require non-porous surfaces for secure suction.

Equipment and Operation

How are vacuum lifters powered?
Most systems run on electric three phase vacuum pumps. Some options also use compressed air for certain applications.

How much weight can a vacuum lifter handle?
Capacities vary by model, common ranges include:

  • Tube lifters: up to 250 kg
  • Sheet lifters: up to 2,000+ kg

Is training required to operate a vacuum lifter?
Yes, but training is simple and fast. Most users are competent after a short demonstration. We provide basic training during installation and follow-up training if required.

What maintenance is required?
Vacuum lifters are low maintenance. Key tasks include:

  • Checking suction pads and seals
  • Ensuring filters and vacuum pumps are clean
  • Inspecting hoses for wear

What happens in the event of a power failure?
Our lifters are equipped with safety features that retain vacuum for a short period, allowing safe lowering. Some include audible alarms or check valves for added security.

Cranes & Mounting Options

What type of crane do I need for a vacuum lifter?
Common options include:

  • Jib Cranes – ideal for workstations and small areas
  • Gantry Cranes – used for wider or multi-bay coverage
  • Bridge Cranes / Rail Systems – suited for large factories or production lines

Can you supply the crane system as well?
Yes. We offer complete systems including the vacuum lifter, crane structure, and installation.

What is the maximum reach of a jib or gantry crane?
This depends on your space and lifting needs. We design and customise the span and height to suit your site.

Can your equipment be installed on mezzanine floors or low ceiling areas?
Yes. We offer compact and custom systems including low-profile lifters and cranes for restricted height applications.

Safety & Compliance

Are vacuum lifters safe to use?
Yes. All our lifters include safety mechanisms such as vacuum monitoring, alarms, and secure grip controls. When used correctly, they greatly reduce risk compared to manual lifting.

Do your products comply with Australian standards?
Absolutely. Our systems are built to meet or exceed Australian safety and handling standards. Documentation and compliance certificates can be provided on request.

Is a risk assessment required before using a vacuum lifter?
Yes, and we can assist with providing documentation to help you complete one for your workplace.

Pricing & Finance

How much does a vacuum lifting system cost?
Pricing depends on load type, capacity, crane style, and installation. Give us a call to provide a tailored quote.

Do you offer finance?
Yes. We offer flexible finance options to help you get the right equipment now while spreading the cost over time. Learn more about finance →

Is installation included in the price?
Installation is quoted separately and depends on site location and crane structure. We’ll include this in your formal quote.

Delivery, Installation & Support

Where do you deliver to?
We deliver Australia-wide and can organise freight to metro or regional locations.

Do you install the system on-site?
Yes. Our team can handle full installation, setup, and training across Australia.

What kind of support do you offer after installation?
We provide ongoing support including troubleshooting, spare parts, and over-the-phone technical help. Service contracts are also available.

Still Have Questions?

We’re here to help. Contact us on 0499 008 655 or email us here and we’ll be happy to answer your specific questions.

Still Have Questions?

We’re here to help. Contact us on 0499 008 655 or email us here and we’ll be happy to answer your specific questions.